Work Journey
-
Process and progress – Costs vs values
Have we wonder why? Once in a meanwhile I love to have my off peak “Happy meal” at McDonald’s enjoying the ambience of a particular branch, just eat and chill in music(in house). Somehow, this day, I start to noticed a significant increased of table number stands around me and I start to look at the service staff, they sure did a good work clearing the orders and maintaining the outlet. Most Fast food chains are one of the F&B establishments that started self serving in the early era where resources are abundant and customers happily accepted. Over the years, jobs scopes and demands have changed, cost of living has…
-
Redesigning the works and processes
Redesigning the works and processes – when and how? Not now then when? Before our mind goes wild on Redesign work, please be clear that. Redesign is not about making redundancy nor save cost in operations ReDesign is about making the processes and operation as efficient and seamless as possible to make a better and sustainable environment for the employees as well as good experiences for the customers, overall a holistic environment for the workplace. We know covid has kicked off an evolution, that is, forcing changes merciless on the way we work, after being almost two years, people got used to the new norm of working experiences compare the…
-
Basic of Business Continuity Plan
A lesson learned from a major disruption that impacted livelihood and business, to an extend It brings about thoughts on how we can operate the business effectively, and inevitable, change management comes in later. Getting start with BCP What is a BCP? In short BCP is a documented strategy that outlines how a company will continue to operate during and after a disruptive event or crisis. The Goal This Is to ensure that essential business functions can continue in the event of a disruption or disaster, that is minimising the impact on the business, employees, customers and other stakeholders. The basic plan of BCP A BCP typiclally includes the following…
-
Why Business Continuity Plan matters
Covid19 has impacted in many ways on livelihood, businesses and the governments around the world. A wake up call that we can’t take things for granted anymore, we have to rethink redesign on many things from basic food supply chain, speeding up sustainability to business operations. These days the companies and organisations are putting on priority for Business Continuity Plan as we are prepared for more disruptions since Pandemic together with climate changes and wars. I have a privilege to worked for American financial institutions for years, my first experiences of business operations disruptions began with September 11. After the incidents, most foreign banks have seriously put plans on setup…